Frequently Asked Questions

Collabow is a comprehensive collaboration platform designed to streamline teamwork and enhance productivity. It offers features such as communication tools, file-sharing capabilities, task management, and customisable workspaces.

Signing up for Collabow is straightforward! Simply visit our website and click on the “Sign Up” button. Follow the prompts to create your account by providing your email address and setting up a password.

First check your spam inbox, if it isn’t there, wait for a few minutes then check your inbox and spam boxes again. If it still isn’t there double-check that you entered the right email address when you signed up, and try again.

Yes, Collabow allows you to collaborate with external partners, clients, and vendors. You can invite them to join your workspace and collaborate seamlessly.

You can read summary information about the Collabow products by following this link : www.collabow.io/product-overview, and read more information in the ‘Help Centre’. www.collabow.io/help-centre

Collabow takes security seriously. We use industry-standard encryption and security measures to protect your data and ensure a safe collaboration environment.

Yes, Collabow offers a free trial for new users. You can sign up for a free trial on our website and explore all the features and functionalities of the platform before committing.

The Starter package is free for as long as you need it. As part of the ‘Starter’ package, we give you access to many of the latest & greatest Collabow feature, you also have an unlimited number of shares.

Yes, you can customise your workspace in Collabow to suit your preferences and workflows. You can personalise your dashboard, create custom folders, and set up notifications according to your needs.

File sharing in Collabow is easy! You can upload files directly to your workspace and share them with your team members or external collaborators. You can also set permissions to control who can access and edit the files.

Yes, Collabow offers robust task management features that allow you to create tasks, assign them to team members, set deadlines, and track progress. You can also set reminders to ensure tasks are completed on time.

Yes, you can upgrade or downgrade your subscription plan in Collabow at any time. Simply visit the “Upgrade” section in your profile settings and choose the plan that best suits your needs.

No, there is no limit to the number of users you can invite to Collabow. You can invite as many team members, collaborators, or external partners as you need to collaborate effectively.

As a ‘Business’ user you can add new team members to your business account on-demand ‘Starter’ and ‘Pro’ users, will need to ‘Upgrade’ their accounts to the ‘Business’ profile before adding team members.

Yes, you can cancel your Collabow subscription at any time. Simply visit the “Account Settings” section in your Profile settings and follow the prompts to cancel your subscription. Your subscription will remain active until the end of the current billing period.

Collabow offers flexible billing options, including monthly and annual subscription plans. You can choose the plan that best suits your needs and pay via credit card or PayPal.

No, Collabow requires an internet connection to access your workspace and collaborate with your team. However, you can use the mobile app to access certain features offline and sync your changes when you reconnect to the internet.

Forward us your question using the ‘Contact Us’ form, and we will answer it as soon as we can. If it is a popular question, we will add it to this FAQ page so that everyone can benefit from the answer.

No, we don’t support discount codes, but you can use the ‘Starter’ package, which is free before subscribing to one of the paid subscriptions.